Sales Policy for Stynasopic – Effective as of January 6, 2025

At Stynasopic, we strive to provide our customers with premium food products and exceptional service. This Sales Policy outlines the terms and conditions that govern the sale of products from our website, stynasopic.com. By placing an order with us, you agree to the terms and conditions outlined in this policy.

1. Product Availability

  • In Stock Products: We aim to ensure that all products listed on our website are available for purchase. However, due to demand or inventory issues, certain items may be out of stock at any given time.
  • Out of Stock Items: If a product is unavailable, you will be notified immediately, and the item will be removed from your order. We will provide you with the option to either wait for the item to be restocked or cancel the order for that item.

2. Pricing

  • Product Prices: All prices on our website are listed in U.S. Dollars (USD) and are subject to change without notice. We make every effort to maintain accurate pricing, but in the event of a pricing error, we reserve the right to cancel or modify orders to reflect the correct price.
  • Taxes: Sales tax will be applied to orders based on the shipping address and the applicable tax rate for your jurisdiction. The sales tax will be calculated during checkout.
  • Shipping Fees: Shipping charges are additional and will vary based on the delivery method chosen, the size and weight of your order, and your delivery location. Shipping fees will be displayed during checkout.

3. Order Process

  • Placing an Order: To place an order, simply add products to your cart and proceed to checkout. You will be asked to provide your shipping information and payment details to complete the purchase.
  • Order Confirmation: After placing your order, you will receive an order confirmation email. This email serves as a receipt and provides details of your order, including the product(s) purchased, the total amount, and shipping information.
  • Order Acceptance: Orders are not considered finalized until payment has been processed and confirmed. Once payment is authorized, your order will be processed for shipping.

4. Payment Methods

We accept a variety of payment methods to make your shopping experience easier:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: For secure online payments.
  • Apple Pay and Google Pay: For mobile payment options.
  • Gift Cards: If you have a Stynasopic gift card, you can redeem it at checkout.

5. Shipping and Delivery

  • Shipping Times: Shipping times will vary depending on the destination and the shipping method chosen at checkout. We process and ship orders promptly, and you will receive a tracking number once your order has shipped.
  • Shipping Address: Please ensure that your shipping address is entered correctly. We are not responsible for any delays or misdeliveries caused by incorrect information.

6. Order Cancellation

  • Order Cancellation: You can cancel your order within 24 hours of placing it, as long as the order has not yet been shipped. After this time, cancellations are not possible, but you may return the items according to our Return and Refund Policy.
  • Failure to Deliver: If an order cannot be fulfilled due to delivery issues or product unavailability, you will be contacted, and a full refund will be issued.

7. Customer Responsibility

By placing an order with Stynasopic, you agree to:

  • Provide Accurate Information: Ensure that all information provided at checkout, including billing and shipping information, is correct.
  • Check Product Descriptions: Carefully read product descriptions, ingredients, and any associated information before making a purchase, especially if you have allergies or dietary restrictions.
  • Be Responsible for Shipping Charges: You are responsible for any additional shipping charges for returned items or refused deliveries.

8. Returns and Exchanges

  • Return Process: If you are not satisfied with your purchase, please refer to our Refund and Returns Policy for instructions on returning items.
  • Exchanges: If you wish to exchange an item, you may return it for a refund and place a new order for the desired product.

9. Limitation of Liability

  • Product Issues: We are not liable for any damages or losses resulting from product use or consumption. If you have concerns about a product, please contact us before making a purchase.
  • Force Majeure: We are not liable for any delays or failure to perform due to circumstances beyond our control, including but not limited to natural disasters, strikes, or shipping delays.

10. Changes to Sales Policy

We may update or modify this Sales Policy from time to time. The revised policy will be posted on our website, and the changes will take effect immediately upon posting. It is your responsibility to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Sales Policy or your order, please feel free to contact us:

  • Email: info@stynasopic.com
  • Phone: (608) 427-2354
  • Address: 9328 34th St, Camp Douglas, Wisconsin (WI), United States

Effective Date: January 6, 2025

Thank you for choosing Stynasopic. We look forward to providing you with exceptional premium food products and a smooth shopping experience!