Sales Policy

Effective Date: June 25, 2025

At VividLuis, we aim to provide a smooth, transparent, and secure purchasing experience for all our customers. Please review our sales policy carefully before placing your order.


🛒 1. Product Availability

All products shown on our website are subject to availability. In the rare case an item becomes unavailable after purchase, we will notify you immediately and issue a full refund or offer an alternative.


💵 2. Pricing

All prices are listed in USD ($). Prices may change at any time without prior notice. The price displayed at checkout is the final amount to be paid for the product(s), excluding shipping and taxes (if applicable).


📦 3. Order Confirmation

After placing your order, you will receive an order confirmation email. This confirms that we have received your order but does not guarantee product availability or shipping.


💳 4. Payments

Full payment is required at the time of checkout. We accept credit/debit cards, PayPal, and other secure payment methods listed on our site. Orders will not be processed until payment is verified.


🚫 5. Order Cancellations

Orders may be canceled within 12 hours of placement if they have not yet shipped. Once the order is processed or shipped, cancellations are not possible. However, eligible items can be returned after delivery.


🏷️ 6. Promotions and Discounts

All discounts and promotional codes must be applied at checkout and cannot be combined unless stated otherwise. Offers are not applicable to previous purchases.


📍 7. Customer Responsibility

Customers are responsible for providing accurate shipping information. VividLuis is not liable for lost or delayed shipments caused by incorrect addresses.


Need Help?
📧 Email: info@stynasopic.com
📍 Address: 72 Traill Street, Ross, United States
🌐 Website: www.vividluis.com