Shipping Policy
Effective Date: June 25, 2025
At VividLuis, we strive to deliver your fishing gear quickly, safely, and reliably. This Shipping Policy explains how we process and ship orders placed through www.vividluis.com.
🚚 1. Shipping Locations
We ship across the United States and to selected international destinations. If your location is not available at checkout, please contact us directly at info@stynasopic.com.
⏱️ 2. Processing Time
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Orders are typically processed within 1–3 business days.
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Orders placed on weekends or public holidays are processed on the next business day.
📦 3. Delivery Estimates
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Standard U.S. Shipping: 3–7 business days
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Expedited U.S. Shipping: 1–3 business days
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International Shipping: 7–15 business days (subject to customs)
Please note that delivery times are estimates and may vary depending on location, carrier delays, or external factors.
💲 4. Shipping Costs
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Shipping fees are calculated at checkout based on your location, selected shipping method, and total order weight.
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Free shipping may be offered during select promotions or for qualifying orders.
🌐 5. International Shipping & Customs
International customers are responsible for any customs duties, VAT, import taxes, or handling fees imposed by their country. These are not included in the purchase or shipping price.
🔍 6. Order Tracking
Once your order is shipped, a confirmation email with a tracking number will be sent. You can use this number to monitor your delivery status.
🧾 7. Incorrect Addresses
Please double-check your shipping address before placing your order. VividLuis is not responsible for delays or lost packages due to incorrect or incomplete addresses.
🚨 8. Lost or Damaged Packages
If your shipment is lost or arrives damaged, contact us within 48 hours of delivery. We will assist with filing a claim or issuing a replacement as appropriate.
Need Assistance?
📧 Email: info@stynasopic.com
📍 Address: 72 Traill Street, Ross, United States
🌐 Website: www.vividluis.com